big enough to serve,
small enough to care
Ph. (03) 5975 3577

Network Support

We provide comprehensive networking support solutions, tailored to your business’s requirements. Services such as remote assistance, backup and server monitoring, as well as periodic reporting and security and anti-virus management are just some of the services we are able to offer.

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Maintenance Contracts

Network Support

We can tailor maintenance contracts based upon your business’s requirements at a very competitive rate. Priority support services and work outside of business hours, as well as quick response times are part of the offerings of our maintenance contracts to our clients.

Remote Assistance

We are able to provide remote assistance for most common desktop and server issues where a quick response is required but the issue does not necessarily warrant an on-site visit, saving your business downtime and money.

Backup and Server Monitoring

We can provide monitoring of most server backups as well as monitoring of various small business server services. Test restorations of backup sets are able to be performed periodically to ensure the consistency and validity of your data backups in case of catastrophic failure.

Reporting and Maintenance

We can provide periodic reporting of server health, noting performance issues such as low disk space and RAM as well as over-quota warnings for user mailboxes, etc. We are able to perform periodic maintenance to ensure the security and reliability of your business’s servers.

Security and Anti-Virus Management

As a Kaspersky and Sophos partner, we are able to tailor security solutions for your network for both servers and workstations. These products includes features such as firewalls and protection from viruses, SPAM, malware, social networking viruses, etc. These security products enable us to manage threats and security policies on all workstations and servers from a central point within your organisation.

SHOP NOW @ALPHAONLINE